FREQUENTLY ASKED QUESTIONS
Find quick answers to the questions that matter most to you!
ENERGY EFFICIENCY SYSTEMS
What differentiates IEQSY from other power quality solutions?
Our comprehensive approach combines advanced technology, sustainability and customization to ensure tangible results in energy efficiency and cost reduction. We have developed the most comprehensive quality and energy efficiency system on the market.
What specific solutions does IEQSY offer for harmonics and microcuts problems?
IEQSY provides advanced systems such as IEQSY PQS and SEW, designed to mitigate harmonics, absorb micro outages and stabilize the power grid, ensuring a continuous and quality supply.
How does IEQSY equipment adapt to different sectors?
Our equipment is configured to meet specific needs in sectors such as industry, logistics, retail, healthcare and data centers, offering customized solutions.
Can I monitor IEQSY equipment performance in real time?
Yes, we have our IEQSY-VIEW application, which allows you to monitor power quality and equipment performance in real time from any device.
EQUIPMENT INSTALLATION
How long does it take to install IEQSY equipment?
Installation time varies depending on the complexity of the infrastructure, but can generally be completed in days for standard installations.
Do I need to make any modifications to my infrastructure to install the equipment?
In most cases, our equipment integrates easily with existing infrastructure, minimizing the need for modifications.
What is the estimated manufacturing time for IEQSY equipment?
The manufacturing time of our equipment varies according to the specifications and requirements of each customer. For an estimated lead time, we recommend that you contact our production department directly.
In what format is the installation carried out: at the head-end or in secondary frames?
The installation of IEQSY equipment can be adapted both at the head of the electrical installation and in secondary panels, depending on the specific needs of each customer.
Can I try the equipment before purchasing it?
We have options for customized demonstrations and pilot tests in specific cases.
INVESTMENT, FINANCING AND SUBSIDIES
What financing options does IEQSY offer?
We offer flexible payment models, including the CapEx as a Service (CaaS) model, which allows access to our solutions without large upfront investments.
What kind of return on investment (ROI) can I expect when implementing IEQSY solutions?
Our customers usually recover their investment in less than one year thanks to reduced operating costs and improved energy efficiency.
Are there any volume discounts or benefits?
Yes, we offer customized benefits depending on the scope of the project. Please contact our sales team for more details.
Are IEQSY teams eligible for government grants or subsidies?
Yes, our solutions are eligible for FEDER funds and Energy Saving Certificates (ESC), except for the IEQSY-SEW model.
Are there ERDF grants and Energy Saving Certificates (ESCs) available for IEQSY products?
Our systems are 30% eligible for ERDF funding. However, the IEQSY-SEW system is not eligible for these grants. For detailed information on applicable grants and ESCs, we suggest you consult our sales team.
What conditions does IEQSY offer in its CapEx as a Service (CaaS) model?
IEQSY offers flexible solutions under the CapEx as a Service (CaaS) model, allowing companies to access our technologies without significant upfront investment. For more details on the specific conditions, we recommend you contact our sales team.
SUSTAINABILITY
How do IEQSY teams contribute to sustainability?
They reduce energy consumption, minimize CO2 emissions and optimize resources, supporting decarbonization objectives.
What is the impact of IEQSY equipment on decarbonization targets?
They improve energy efficiency and contribute directly to reducing the carbon footprint of facilities.
IEQSY SUPPORT
What kind of support does IEQSY offer after installation?
We provide continuous technical support, updates and personalized advice to optimize the use of our equipment.
Does EIQSY provide training for personnel who will operate the equipment?
Yes, we train technical teams to ensure the correct and efficient use of our solutions.
Does IEQSY equipment require regular maintenance?
Yes, we recommend periodic overhauls to ensure optimal performance. We offer maintenance services tailored to customer needs.
What happens in case of equipment failure?
Our systems include redundancies such as the Bypass system with Automatic Transfer Switch (ATS) to ensure continuity of power supply.
TECHNICAL QUESTIONS
How does the core work and what is the micro-shear absorption time?
Our systems are designed to reduce and absorb micro outages from the grid, guaranteeing a continuous flow of energy and minimizing interruptions in operations.
What cybersecurity protocols does IEQSY implement?
Nuestros sistemas cumplen con los protocolos de ciberseguridad más estrictos, asegurando la protección de la información y la integridad de las operaciones.
¿Cómo funciona el PLC para gobernar la batería de condensadores del cliente?
Nuestros sistemas incorporan un PLC (Controlador Lógico Programable) que permite la gestión eficiente de la batería de condensadores, optimizando el factor de potencia y mejorando la calidad de la energía en la instalación.
¿Qué detalles tiene el sistema Bypass sin paso por cero - Automatic Transfer Switch (ATS)?
Nuestros equipos están equipados con un sistema de Bypass sin paso por cero, utilizando un Automatic Transfer Switch (ATS) que garantiza una transferencia suave y sin interrupciones entre las fuentes de energía, asegurando la continuidad del suministro eléctrico.
¿Cuál es la vida útil del equipo IEQSY y de sus componentes?
Los equipos IEQSY están diseñados para ofrecer una vida útil prolongada, garantizando un rendimiento óptimo y duradero.